FAQ
How to buy?
Step 1- Register – insert your information.
Step 2- Phone number and email are required.
Step 3- Fill your address-country-state-province-city-are required or you will receive an error message while proceeding your order.
Step 4- Log in.
Step 5- You’re free to buy and adding your items to your bag.
Step 6- Once you’re ready for confirmation click on your bag-proceed to checkout tab.
Step 7- Recheck your shipping details, for any modification click on ‘’Edit’’ -Feel free to add any note regarding your order.
Step 8- Tap on proceed to payment details.
Step 9- Payment method cash on delivery than click on your confirmation order.
Finally, you will receive an email for confirmation.
Thank you for buying Yves Morel.
How can I use promo code?
You will find promo code tab in payment details section while proceeding to check out so all to do is fill your word. How to receive promo cade? Please contact us – or Yves Morel team will announce a word for your benefit.
Is my order confirmed?
Once you click confirmation-you will receive an email with reference number. Save it.
Can I pay online?
Service available in Lebanon. Online payment and Cash on delivery.
Can I return an item?
Kindly refer to our Return Policy.
How can I edit my address
Feel free do edit your address, click on view profile-address book-edit billing address-save.
How can I change my password?
Click on view profile-change password-insert you current password than your new one. Congrats your password was changed.
I forgot my password.
If for any reason, click on forgot my password-email sent reset your password.
